How to use predefined message with Jabber

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How to use predefined message with Jabber

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Using predefined messages in your chat sessions through Jabber is really easy.

  1. Login to your administration interface and go to Settings, then Predefined Messages.
  2. Add or edit the predefined message(s) you wish to use in your chat sessions.
  3. Fill out the short code for each predefined message you add/edit and wish to use. This is the short code you will use in jabber. In this how-to try use /hi as short code for one of them.
  4. Write and send #predefined to the information bot (this is the first bot you added to you buddy list), and you will receive a list of available predefined messages.
  5. Start a test session from your website, and verify that everything is working by sending /hi through jabber.