Know when you need to be online
Ever wondered what is the most effective time to be online? Worry no more! As the only live chat solution, we are offering a complete overview of when is the most critical time for you to be online. With Availability Overview you can see when you and your operators have been online, as well as when there is the most chats.
How are your chats?
cSupport live chat offers the option for chat guests to rate a chat.
You will understand wether your chats are effective in assisting your customers, or there is a need to step up. Get the complete view of your chat sessions with cSupport.
cSupport live chat is offering many statistics as well as a back log of chats, that will help you find any data you might need. Test it out for yourself with a free trial!